What are the delivery charges?
We charge a $10 flat fee on orders below $99. If your order bill is over $99 then you are eligible for our Free Shipping service.
All orders will be received by the customer within 7-14 business days. We have warehouses in U.S, Australia, Europe and Hong-Kong. So regardless of where you are, Our shipment would arrive in a timely manner.
Why do we charge $10 shipping fees on orders below $99?
We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us offset logistics costs.
Usually, the delivery charge for orders below the value of $99 is $10, and for orders valued over $99, delivery is free.
Why does the delivery date not correspond to the delivery timeline of 7-15 business days?
It is possible that our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is counted in to the delivery dates.
What is the estimated delivery time?
We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors
- The destination to which you want the order shipped to.
Are there any hidden costs (sales tax, octroi etc) on items sold on SeekWatches?
There are NO hidden charges when you make a purchase on SeekWatches. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the our shipping policy.
Why does the estimated delivery time vary for each seller?
You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.
Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a mail explaining the process, once you have initiated a return.
What do the different tags like "In Stock", "Available" mean?
For items listed as "In Stock", We will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available).
We might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.